Ticket Buyers and other Non-Event Owners
Welcome to TICKETS.FSU.EDU, a service of FSU FINE ARTS TICKET OFFICE/AUDIENCEVIEW TICKETING CORPORATION. TICKETS.FSU.EDU allows individuals to create, promote and purchase tickets to any type of event. Your use of the services provided by TICKETS.FSU.EDU is subject to the following Terms of Service.1. ACCEPTANCE OF TERMS.
1.1 Overview.
The following terms and conditions (this "TOS") govern all use by you as a Ticket Buyer (as defined below) or other non-Event Owner (as defined below) user or visitor of (a) the TICKETS.FSU.EDU websites and domains (including all webpages, subdomains and subparts therein contained, the "Site"), (b) any and all services available on or through the Site or otherwise provided by FSU FINE ARTS TICKET OFFICE/AUDIENCEVIEW TICKETING CORPORATION doing business as FINE ARTS TICKET OFFICE (“TICKETS.FSU.EDU”) in connection with events listed on the Site, and (c) all Software (as defined below) (collectively, the "Services"). The Services are owned and operated by TICKETS.FSU.EDU or its licensors. The Services are offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies and procedures that may be established from time to time by TICKETS.FSU.EDU in respect of the Services. BY USING OR ACCESSING ANY PART OF THE SERVICES, YOU AGREE TO ALL OF THE TERMS AND CONDITIONS CONTAINED HEREIN AND ALL OTHER OPERATING RULES, POLICIES AND PROCEDURES THAT MAY BE ESTABLISHED FROM TIME TO TIME BY TICKETS.FSU.EDU IN RESPECT OF THE SERVICES. IF YOU DO NOT AGREE TO ANY OF SUCH TERMS, CONDITIONS, RULES, POLICIES OR PROCEDURES, YOU MAY NOT USE OR ACCESS THE SERVICES.
1.2 Modification.
TICKETS.FSU.EDU reserves the right, at its sole discretion, to modify or replace any of the terms or conditions of this TOS at any time. It is your responsibility to check this TOS periodically for changes. Your continued use of the Services following the posting of any changes to this TOS constitutes acceptance of those changes. If any change to this TOS is not acceptable to you, your sole remedy is to cease accessing, browsing and otherwise using the Services.
1.3 Language.
We may translate this Terms of Service, our Privacy Policy or any other operating rules, policies and procedures that may be published from time to time on the Site into other languages for your convenience. The English language version of each of these documents is the version that governs your use of the Services and in the event of any conflict between the English language version and a translated version, the English language version will control.
2. DESCRIPTION OF TICKETS.FSU.EDU.
TICKETS.FSU.EDU provides tools for event organizers (“Event Owners”) to create, manage, promote and sell tickets/registrations/reservations for events and other activities, merchandise and solicit donations through an online interface. Event Owners are responsible for determining the ticket price, capacity and location of their event (“Event(s)”). Payments for ticket sales purchased by Ticket Buyers are collected by TICKETS.FSU.EDU via a payment gateway, on behalf of Event Owners and remitted to Event Owners once the Event has taken place. This TOS applies to you and your use of the Services as a Ticket Buyer and/or other non-Event Owner user or visitor of the Services ("non-Event Owner" or "you"). For more information regarding TICKETS.FSU.EDU, including the applicable fees (which you should review periodically, as they are subject to change from time to time), please see [LINK TO FEE DESCRIPTIONS]. For the Terms of Service Agreement that applies to you and your use of the Services as an Event Owner, please see [LINK TO EVENT OWNER TERMS AND CONDITIONS].
3. YOUR USE OF THE SERVICES.
3.1 The Services.
Subject to your compliance with the terms hereof, and applicable laws, rules and regulations, TICKETS.FSU.EDU hereby grants you a non-exclusive, non-transferable, non-sublicensable right to access and use the Services solely for the purposes of browsing the Site, and searching for, viewing, purchasing or booking tickets for, and interacting with, an Event. Notwithstanding the foregoing, you shall not, and shall not permit anyone else to, directly or indirectly: (i) modify, reproduce or otherwise create derivatives of any part of the Services or Site Content (as defined below); (ii) reverse engineer, disassemble, decompile or otherwise attempt to discover the source code or structure, sequence and organization of all or any part of the Services (except that this restriction shall not apply to the limited extent restrictions on reverse engineering are prohibited by applicable local law); (iii) rent, lease, resell, distribute or use the Services for timesharing, service bureau, or commercial purposes; (iv) remove or alter any proprietary notices or labels on or in the Services or Site Content; (v) engage in any activity that interferes with or disrupts the Services; or (vi) engage in any fraudulent activity or activity that facilitates fraud.
3.2 Software.
If you are allowed to download or use any Software in connection with the Services, TICKETS.FSU.EDU hereby grants you a personal, non-transferable, non-sublicensable, revocable, non-exclusive license to use the Software solely for your internal use in connection with the Services, and only in accordance with this TOS and the written instructions/directions (if any) provided by TICKETS.FSU.EDU in conjunction with the Software. For purposes of this TOS, "Software" shall mean any and all software that is available on or through the Site or otherwise provided by TICKETS.FSU.EDU, including without limitation TICKETS.FSU.EDU’s mobile applications). For clarity, the Software will be deemed a part of the "Services" hereunder.
The Software and the transmission of applicable data is subject to applicable export controls. No Software may be downloaded or otherwise exported or re-exported in violation of such export laws. Downloading or using the Software is at your sole risk, and TICKETS.FSU.EDU makes no representations or warranties that your use of the Services is legal or permissible in your jurisdiction of residence. You shall also be responsible for using the Software in a manner that complies with all federal, state and local laws and the rules and regulations of all credit card companies.
The Software and related documentation are "commercial computer software" and "commercial computer software documentation," respectively, as such terms are used in United States Federal Acquisition Regulations Section 12.212. Any use, duplication or disclosure of the Software or such documentation by or on behalf of the U.S. Government is subject to restrictions as set forth in this TOS.
3.3 Accessibility.
You understand and agree that the Services may, at times, be inaccessible or inoperable for any reason, including, but not limited to: (i) equipment or communications malfunctions; (ii) periodic maintenance, repairs, or administrative reviews which we may undertake from time-to-time; or (iii) causes beyond our control or which are not reasonably foreseeable by us. Our Service is offered as-is, and as-available. We have no control over your ability to access the Services at any particular time and we are not responsible for any limitation of services due to technical difficulties beyond our control, including any interruption of service in providing the Service.
3.4 Ticket Limit.
You may be limited to a certain number of tickets for each Event. This policy is intended to discourage other purchasers from engaging in unfair trade practices. If we learn that you are purchasing more than the pre-determined number of tickets for an Event and engaging in practices that TICKETS.FSU.EDU, in its sole discretion, determine to be unfair, TICKETS.FSU.EDU will terminate your account and cancel your ticket purchase without prior notice to you.
3.5 Order Confirmation and Billing Information Verification.
If you do not receive an email confirmation of your purchase after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to confirm with TICKETS.FSU.EDU whether or not your order has been placed by contacting TICKETS.FSU.EDU customer support by emailing TICKETS.FSU.EDU at TICKETS@FSU.EDU. Only you may be aware of any problems that may occur during the purchase process. TICKETS.FSU.EDU will not be responsible for such losses (whether monetary or otherwise).
3.6 Event Restrictions.
Some Events listed on TICKETS.FSU.EDU may have certain restrictions. For example, some Events will only admit people over a certain minimum age or must have a certain affiliation, such as being a student at a particular college or university. It is your responsibility to determine if a particular Event restriction applies to you (and to your party, if applicable) and to fulfill all criteria in order to gain admittance. No refunds will be given if you are declined entry to an Event due to a restriction.
4. SALES & PAYMENT.
4.1 Pricing and Ticket Availability.
Paypal (on TICKETS.FSU.EDU’s behalf) acts as a payment processor for Event Owners who wish to sell tickets, merchandise and solicits donations in connection with Events, which means TICKETS.FSU.EDU does not determine the ticket prices, booking fees, postage and handling fees (if posted tickets are an option) or the seating selections. Ticket inventory and the Event itself is the responsibility of the Event Owners, and TICKETS.FSU.EDU assumes no responsibility for the Event or your ability to purchase tickets or merchandise in connection with an Event.
4.2 Cancelled Events.
Occasionally, Events are cancelled or postponed by the Event Owner due to weather conditions or situations affecting the staff or audience. If an Event is cancelled or postponed, refunds will be determined by the Event Owner. To find out about the refund availability and process:
- you will be notified by email if you have opted in to receive email updates; or
- you can review notices posted on the Event Owner's website or contact the Event Owner via the email address supplied on the Event Owner's TICKETS.FSU.EDU listing.
If a refund is to be issued, then the following refund method applies:
- If you booked online or by phone using a credit card, TICKETS.FSU.EDU will automatically refund to the credit card used for purchase within 14 days of notice that a refund for this Event applies.
- If you purchased the ticket(s) independently of the TICKETS.FSU.EDU platform, you will need to return the tickets directly to the place where you purchased the tickets.
4.3 Chance to Win.
Chance to Win is a drawing by chance funded and sponsored by the Florida State School of Theatre Patrons Association. The winner for any Chance to Win will be drawn by a board member from the Patrons Association. The winner will be notified immediately after the drawing. No contribution is necessary. A contribution is suggested for each chance.
4.4 Refunds.
It is the responsibility of the Event Owner to communicate its refund policy to Ticket Buyers and to issue refunds to the Ticket Buyers via the Site or otherwise. If a Ticket Buyer desires to request a refund, Ticket Buyer must request the refund from the Event Owner. All communications or disputes regarding refunds are between the Event Owner and Ticket Buyer and TICKETS.FSU.EDU will not be responsible or liable in any way for refunds, errors in issuing refunds, or lack of refunds in connection with the Services. All communications and disputes regarding chargebacks and refunds are between you and the Event Owner and TICKETS.FSU.EDU will not be responsible or liable in any way for chargebacks in connection with your use of the Services. If you are a Ticket Buyer and you wish to request a refund in connection with an Event listed on the Services, you should contact the applicable Event Owner directly.
5. Event Content.
Event Owners are entirely responsible for the quality of their Events and that the actual Event is consistent with how it was advertised. TICKETS.FSU.EDU is in no way responsible for Event quality, start times, or whether an Event was presented as billed. All complaints or concerns about an Event should be communicated to the Event Owner responsible for the Event in question.
You acknowledge and agree that Event Owners may reserve the right set the terms and conditions for their own Events, and you agree to be bound by such additional terms and conditions, including, without limitation, in respect of:
- Admission to Events (e.g. latecomers may not be admitted until a suitable break); and
- the right to change/withdraw advertised artists, programs or seating without notice.
6. YOUR REGISTRATION OBLIGATIONS.
To access certain functionality of the Services, you must be a registered user of the Services. To be a registered user of the Services, whether as a Ticket Buyer or other non-Event Owner, you agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the account creation form (the "Registration Data") and (b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or TICKETS.FSU.EDU has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, TICKETS.FSU.EDU has the right to suspend or terminate all of your accounts and refuse any and all of your current or future use of the Services (or any portion thereof). You must be at least 18 years of age, or the legal age of majority where you reside if that jurisdiction has an older age of majority, to register for an account.
You represent and warrant the following (i) you are over (18) years of age, (ii) you have the right power, and authority to enter into and perform your obligations hereunder, (ii) you are not buying tickets specifically for resale and are not a re-seller, wholesaler, or bulk purchaser of tickets, (iv) you will not use our Services for any unacceptable uses, as partially listed herein, (v) you will only use our Services to transmit and disseminate information reasonably related to your ticket purchase and/or Event information; and (vi) the information you provide, including but not limited to all information concerning your name, address, credit card number, and other identifying information of any nature will be true, complete and correct, and you will update all information as it changes.
7. ACCOUNT, PASSWORD AND SECURITY.
As part of the account creation process, you will create a password and account. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your account, including, without limitation, all actions by sub-users registered under your account. You agree to (a) immediately notify TICKETS.FSU.EDU of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. TICKETS.FSU.EDU cannot and will not be liable for any loss, damage or other liability arising from your failure to comply with this Section or from any unauthorized access to or use of your account. In the event of any dispute between two or more parties as to account ownership, you agree that TICKETS.FSU.EDU shall be the sole arbiter of such dispute in its sole discretion and that TICKETS.FSU.EDU's decision (which may include termination or suspension of any account subject to dispute) shall be final and binding on all parties
8. CONTENT.
8.1 Site Content.
You agree that all material, including without limitation information, data, software, text, design elements, graphics, images and other content (collectively, "Content"), contained in or delivered via the Services or otherwise made available by TICKETS.FSU.EDU in connection with the Services (collectively, "Site Content") is protected by copyrights, trademarks, service marks, trade secrets or other intellectual property and other proprietary rights and laws. TICKETS.FSU.EDU may own the Site Content or portions of the Site Content may be made available to TICKETS.FSU.EDU through arrangements with third parties. Except as expressly authorized by TICKETS.FSU.EDU in writing, you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works of any Site Content, or post any Site Content on any other web site or in a networked computer environment for any purpose. Reproducing, copying or distributing any Site Content for any purpose is strictly prohibited without the express prior written permission of TICKETS.FSU.EDU. You shall use the Site Content only for purposes that are permitted by this TOS and any applicable laws and regulations (foreign and domestic). Any rights not expressly granted herein are reserved.
8.2 Your Content.
You acknowledge and agree that if you contribute, provide or make available any Content to the Site ("Your Content"), you hereby grant to TICKETS.FSU.EDU a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, transferable, sublicensable (through multiple tiers) right and license to use, reproduce, adapt, modify, distribute, translate, publish, create derivative works based on, perform, display and otherwise exploit Your Content, in whole or in part, in any media now known or hereafter developed, for any purpose whatsoever. You represent and warrant that you have all the rights, power and authority necessary to grant the foregoing license, and that all Your Content (i) does not infringe, violate, misappropriate or otherwise conflict with the rights of any third party, and is not otherwise unlawful, and (ii) complies with all applicable laws and regulations (foreign and domestic). In addition, Your Content must be accurate and truthful. TICKETS.FSU.EDU reserves the right to remove any of Your Content from the Site at any time if TICKETS.FSU.EDU believes in its sole discretion that it does not comply with this TOS. In addition, you agree that TICKETS.FSU.EDU may use your name and logo (whether or not you have made it available through the Site) for the purpose of identifying you as an existing or past customer of TICKETS.FSU.EDU both on the Site and in marketing and promotional materials. Notwithstanding the foregoing, Your Content shall not include any non-identifiable aggregate data compiled or collected by TICKETS.FSU.EDU in connection with your, or any third party’s use of the Services (including, without limitation, information received from Google Analytics) (“Data”), which, as between you and TICKETS.FSU.EDU shall be owned exclusive by TICKETS.FSU.EDU. To the extent that the Data is, or cannot pursuant to applicable law be owned, by TICKETS.FSU.EDU, you hereby grant to TICKETS.FSU.EDU an exclusive, perpetual, irrevocable, worldwide, royalty-free, sublicensable right and license to use, reproduce, adapt, modify, distribute, translate, publish, create derivative works based on, perform, display and otherwise exploit Data.
8.3 DMCA
If you believe in good faith that any Content made available in connection with the Services infringes your copyright, you (or your agent) may send us a notice requesting that the Content be removed, or access to it blocked. Notices and counter-notices must meet the then-current statutory requirements imposed by the DMCA (see http://www.loc.gov/copyright for details) or other applicable law. Notices and counter notices with respect to the Services should be sent to:
FSU FINE ARTS TICKET OFFICE
540 WEST CALL STREET
P.O. BOX 3061160
TALLAHASSEE, FL 32306-1160
Attn: DIRECTOR
Telephone: 850.644.6500
Fax: 850.644.7250
By Email: TICKETS@FSU.EDU
9. CONDUCT.
9.1 Certain Restrictions.
Whether you are using the Services as a Ticket Buyer or other non-Event Owner, you understand that you are liable for all Content, in whatever form, that you provide or otherwise make available to or through the Services, including to Event Owners, Ticket Buyers and other non-Event Owners. You agree not to use the Services to:
- upload, post, email, transmit or otherwise make available any Content that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable;
- harm minors in any way;
- facilitate gambling, gaming, lotteries, raffles, contests, sweepstakes and/or any other activity featuring the award of a prize
- impersonate any person or entity, including, but not limited to, an TICKETS.FSU.EDU representative or forum leader, or falsely state or otherwise misrepresent your affiliation with a person or entity;
- forge headers or otherwise manipulate identifiers in order to disguise the origin of any Content transmitted through the Services;
- upload, post, email, transmit or otherwise make available any Content that you do not have a right to make available under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
- upload, post, email, transmit or otherwise make available any Content that infringes any patent, trademark, trade secret, copyright or other intellectual property or proprietary rights of any person or entity;
- upload, post, email, transmit or otherwise make available any Content related to the sale or provision of goods and services other than the sale or provision of tickets and registrations to Events listed on the Site and other goods and services being sold or provided in conjunction with such Events;
- upload, post, email, transmit or otherwise make available any Content that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment or to otherwise interact with the Services in a manner not permitted by this TOS or expressly authorized by TICKETS.FSU.EDU interfere with or disrupt the Services or servers or networks connected to the Services, or disobey any requirements, procedures, policies or regulations of networks connected to the Services;
- intentionally or unintentionally violate any applicable law or regulation (foreign or domestic), including without limitation (i) regulations promulgated by the U.S. Securities and Exchange Commission, any rules of any national or other securities exchange (e.g., the New York Stock Exchange, the American Stock Exchange or the NASDAQ) and (ii) laws and regulations (foreign or domestic) regarding the sale or resale of tickets (including without limitation with respect to licensure requirements, maximums or limits on ticket prices, etc.); or
- stalk or otherwise harass any person or entity.
9.2 Certain Remedial Rights.
Whether you are using the Services as a Ticket Buyer or other non-Event Owner, you acknowledge that TICKETS.FSU.EDU does not pre-screen any Content provided or made available by you or any third party in connection with the Services, but that TICKETS.FSU.EDU and its designees shall have the right (but not the obligation) in their sole discretion to (i) monitor, alter, edit, or remove any of your Content, in whole or in part, and/or (ii) terminate your right to use the Services at any time (with or without notice) for any reason or no reason. You acknowledge and agree that TICKETS.FSU.EDU may preserve Your Content and may also disclose Your Content for any reason, including without limitation if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce this TOS; (c) respond to claims that any of Your Content violates the rights of third parties; and/or (d) protect the rights, property, or personal safety of TICKETS.FSU.EDU, its users and/or the public. You understand that the technical processing and transmission of the Services, including Your Content, may involve (i) transmissions over various networks and across national borders; and/or (ii) changes to conform and adapt to technical requirements of connecting networks or devices.
10. TICKETS.FSU.EDU SPECIAL ADMONITIONS FOR INTERNATIONAL USE
Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content. By way of illustration and not limitation, you agree to comply with all applicable laws and regulations (foreign and domestic) regarding the transmission of technical data exported from the country in which you reside to other countries. In addition, the Services may be subject to applicable export controls. No part of the Services may be exported or re-exported into, or to a national or resident of, any country to which the U.S. or your country of jurisdiction has embargoed goods and/or services of the same type as the Services. By using the Services or any part thereof (including by downloading any Software), you represent and warrant that you are not located in, and you are not a national or resident of, any such country. Further, no part of the Services (including any Software) may be exported or re-exported to any person or entity appearing on the Office of Foreign Assets Control's Specially Designated Nationals and Blocked Persons List or the Bureau of Industry and Security's Denied Persons List. By using the Services or any part thereof (including by downloading any Software), you represent and warrant that you are not a person or entity or under the control of or affiliated with a person or entity that appears on any such list.
11. INDEMNITY.
You agree to defend, indemnify and hold TICKETS.FSU.EDU, its licensors, parents, affiliates, suppliers, advertisers and sponsors, and each of their respective directors, officers, employees, consultants, agents and representatives, harmless from any and all damage (whether direct, indirect, incidental, consequential or otherwise), loss, liability, cost and expense (including, without limitation, reasonable attorneys' and accounting fees) resulting from any claim, demand, suit, proceeding (whether before an arbitrator, court, mediator or otherwise), or investigation made by any third party (each a "Claim") due to or arising out of: your Content; the Events listed on the Service; your use of, contribution to or connection with the Service; your violation of this TOS; and/or your violation of any rights of any third party. TICKETS.FSU.EDU shall provide notice to you of any such Claim, provided that the failure or delay by TICKETS.FSU.EDU in providing such notice shall not limit your obligations hereunder. TICKETS.FSU.EDU reserves the right to assume the exclusive defense and control of any matter which is subject to indemnification under this Section, and in such case, you agree to cooperate with all reasonable requests in assisting TICKETS.FSU.EDU's defense of such matter.
12. SERVICE MODIFICATIONS/SUSPENSIONS.
TICKETS.FSU.EDU reserves the right at any time to, and from time to time may, modify, suspend or discontinue, temporarily or permanently, the Services (or any part thereof) for any reason or no reason with or without notice. You agree that TICKETS.FSU.EDU shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Services.
13. TERMINATION.
Without limiting in any way any other rights or remedies that TICKETS.FSU.EDU may have, TICKETS.FSU.EDU and its licensors, in any of their sole discretion, may terminate your password, accounts (or any part thereof) and/or your right to use the Services, and remove and discard any and all of Your Content within the Services, at any time for any reason or no reason, including, without limitation, for lack of use, failure to timely pay any fees or other monies due TICKETS.FSU.EDU, or if TICKETS.FSU.EDU believes that you have violated or acted inconsistently with the letter or spirit of this TOS. You agree that any termination of your right to use the Services may be effected without prior notice, and acknowledge and agree that TICKETS.FSU.EDU and its licensors may immediately deactivate or delete your account and all related Content and files related to your account and/or bar any further access to such files or the Services. Further, you agree that TICKETS.FSU.EDU and its licensors shall not be liable to you or any third-party for any termination of your right to use or otherwise access the Services. All provisions of this TOS that by their nature should survive termination of your right to use the Services shall survive (including, without limitation, all limitations on liability, releases, indemnification obligations, disclaimers of warranties, and intellectual property protections and licenses).
14. LINKS.
The Services may provide, or third parties may provide, links to other Internet websites or resources. Because TICKETS.FSU.EDU has no control over such websites and resources, you acknowledge and agree that TICKETS.FSU.EDU is not responsible for the availability of such websites or resources, and does not endorse and is not responsible or liable for any content, advertising, products, services or other materials on or available from such websites or resources. You further acknowledge and agree that TICKETS.FSU.EDU shall not be responsible or liable for any damage or loss caused or alleged to be caused by or in connection with any use of or reliance on any such Content, advertising, products, services or other materials available on or through any such website or resource.
15. DISCLAIMER OF WARRANTIES.
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TICKETS.FSU.EDU (INCLUDING ITS LICENSORS) HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, NON-INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE. TICKETS.FSU.EDU AND ITS LICENSORS MAKE NO WARRANTY THAT: (I) THE SERVICES WILL MEET YOUR REQUIREMENTS, (II) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (III) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE, (IV) THE QUALITY, SAFETY OR LEGALITY OF ANY CONTENT, PRODUCTS, SERVICES, INFORMATION OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU, OR EVENTS ATTENDED, THROUGH THE SERVICES, OR THE SERVICES THEMSELVES (OR ANY PART THEREOF), WILL MEET YOUR EXPECTATIONS, OR (V) ANY ERRORS IN THE SERVICES WILL BE CORRECTED. TICKETS.FSU.EDU AND ITS LICENSORS ARE NOT RESPONSIBLE AND SHALL HAVE NO LIABILITY FOR THE CONTENT, PRODUCTS, SERVICES, ACTIONS OR INACTIONS OF ANY USER, TICKET BUYER OR OTHER NON-EVENT OWNER, EVENT OWNER OR THIRD PARTY BEFORE, DURING AND/OR AFTER AN EVENT; AND TICKETS.FSU.EDU AND ITS LICENSORS WILL HAVE NO LIABILITY WITH RESPECT TO ANY WARRANTY DISCLAIMED IN (I) THROUGH (V) ABOVE. YOU ACKNOWLEDGE THAT TICKETS.FSU.EDU AND ITS LICENSORS HAVE NO CONTROL OVER AND DO NOT GUARANTEE THE QUALITY, SAFETY OR LEGALITY OF EVENTS ADVERTISED, THE TRUTH OR ACCURACY OF ANY USERS' (INCLUDING TICKET BUYERS', OTHER NON-EVENT OWNERS' AND EVENT OWNERS') CONTENT OR LISTINGS, OR THE ABILITY OF ANY USER (INCLUDING TICKET BUYERS, OTHER NON-EVENT OWNERS AND EVENT OWNERS) TO PERFORM, OR ACTUALLY COMPLETE A TRANSACTION. THE FOREGOING DISCLAIMERS SHALL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW. Notwithstanding the foregoing, you may report the misconduct of users, Ticket Buyers, other non-Event Owners, Event Owners and/or third parties in connection with the Site or any Services to TICKETS.FSU.EDU. TICKETS.FSU.EDU, in its sole discretion, may investigate the claim and take necessary action.
16. LIMITATION OF LIABILITY.
TICKETS.FSU.EDU, AND ITS LICENSORS SHALL NOT BE LIABLE UNDER ANY CIRCUMSTANCES OR UNDER ANY LEGAL THEORY, WHETHER IN TORT, CONTRACT, OR OTHERWISE, WITH RESPECT TO THE SERVICES, OR ANY OTHER SUBJECT MATTER OF THIS TOS, FOR: (I) ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF TICKETS.FSU.EDU HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), (II) THE COST OF PROCUREMENT OF SUBSTITUTE SERVICES, (III) AMOUNTS IN EXCESS OF US$1,000.00 IN THE AGGREGATE FOR ALL CLAIMS WITH RESPECT TO THE SERVICES, OR (IV) ANY MATTERS BEYOND TICKETS.FSU.EDU'S REASONABLE CONTROL. TICKETS.FSU.EDU AND ITS LICENSORS SHALL HAVE NO LIABILITY WITH RESPECT TO ANY OF YOUR CONTENT OR ANY CONTENT OF ANY OTHER USER OF THE SERVICES. IN ADDITION, TICKETS.FSU.EDU IS NOT AFFILIATED WITH, AND HAS NO AGENCY OR EMPLOYMENT RELATIONSHIP WITH, ANY THIRD PARTY SERVICE PROVIDER USED IN CONJUNCTION WITH THE SERVICES (INCLUDING, WITHOUT LIMITATION, ANY FPM SERVICE), AND TICKETS.FSU.EDU AND ITS LICENSORS HAVE NO RESPONSIBILITY FOR, AND HEREBY DISCLAIM ALL LIABILITY ARISING FROM, THE ACTS OR OMISSIONS OF ANY SUCH THIRD PARTY SERVICE PROVIDER. THE FOREGOING LIMITATIONS SHALL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.
17. RELEASE.
IN CONSIDERATION OF BEING PERMITTED TO ACCESS AND USE THE SERVICES, YOU HEREBY AGREE TO RELEASE TICKETS.FSU.EDU, ITS LICENSORS AND THEIR AFFILIATES, AND EACH OF ITS AND THEIR RESPECTIVE OFFICERS, DIRECTORS, AGENTS, CO-BRANDERS, OTHER PARTNERS, AND EMPLOYEES FROM ALL DAMAGES (WHETHER DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR OTHERWISE), LOSSES, LIABILITIES, COSTS AND EXPENSES OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH DISPUTES BETWEEN YOU AND THIRD PARTIES (INCLUDING OTHER EVENT OWNERS, TICKET BUYERS, AND
OTHER NON-EVENT OWNERS) IN CONNECTION WITH THE SERVICES, YOUR ACCESS AND USE OF THE SERVICES, OR ANY EVENTS LISTED THEREON.
18. PRIVACY.
All information provided by you or collected by TICKETS.FSU.EDU in connection with the Services is governed by TICKETS.FSU.EDU's Privacy Policy, a copy of which is located at [LINK TO PRIVACY POLICY], which is hereby incorporated by reference into this TOS. TICKETS.FSU.EDU strongly recommends that you review the Privacy Policy closely. Further, any information or Data submitted or provided by you to the Services may be publicly accessible or used by TICKETS.FSU.EDU or Event Owners. You should take care to protect private information or information that is important to you. TICKETS.FSU.EDU and its licensors shall not be responsible for protecting any such information and are not liable for the protection of privacy of electronic mail or other information transferred through the Internet or any other network that you may use. Please be aware that if you decide to disclose personally identifiable information on the Services, this information may become public. TICKETS.FSU.EDU and its licensors do not control and shall not be responsible for the acts of you or any other users (whether Event Owners, Ticket Buyers, other non-Event Owners or otherwise) of the Services.
19. NOTICE.
Notices to you may be made via either email or regular mail to the address in TICKETS.FSU.EDU's records. The Services may also provide notices of changes to this TOS or other matters by displaying notices or links to notices to you generally on the Services. Any notice from you to us shall be sent in writing to our mailing address at FSU FINE ARTS TICKET OFFICE/AUDIENCEVIEW TICKETING CORPORATION, TICKETS.FSU.EDU, 540 WEST CALL STREET, P.O. BOX 3061160, TALLAHASSEE, TALLAHASSEE, FL 32306-1160, Attn: DIRECTOR.
20. TRADEMARK INFORMATION.
The trademarks, service marks, and logos of TICKETS.FSU.EDU or its licensors (the "TICKETS.FSU.EDU Trademarks") used and displayed in connection with the Services are registered and unregistered trademarks or service marks of TICKETS.FSU.EDU or its licensors. Other company, product, and service names used in connection with the Services may be trademarks or service marks owned by third parties (the "Third Party Trademarks", and, collectively with TICKETS.FSU.EDU Trademarks, the "Trademarks"). The offering of the Services shall not be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed in connection with the Services without the prior written consent of TICKETS.FSU.EDU specific for each such use. The Trademarks may not be used to disparage TICKETS.FSU.EDU, any third party or TICKETS.FSU.EDU's or third party's products or services, or in any manner (in TICKETS.FSU.EDU's sole judgment) that may damage any goodwill in the Trademarks. Use of any Trademarks as part of a link to or from any site is prohibited unless TICKETS.FSU.EDU approves the establishment of such a link by prior written consent specific for each such link. All goodwill generated from the use of any TICKETS.FSU.EDU Trademark shall inure to TICKETS.FSU.EDU's benefit.
21. GENERAL.
21.1 Entire Agreement.
This TOS (constitutes the entire agreement between you and TICKETS.FSU.EDU and governs your use of the Services as a Ticket Buyer or other non-Event Owner, superseding any prior or contemporaneous agreements, proposals, discussions or communications between you and TICKETS.FSU.EDU on the subject matter hereof. You also may be subject to additional terms and conditions that may apply when you use affiliate services, third party Content, third party software or the Services in a manner other than as governed by this TOS.
21.2 Choice of Law.
This TOS and the provision of the Services to you are governed by the laws of the province of Ontario, Canada, as such laws are applied to agreements entered into and to be performed entirely within Ontario, Canada by Canadian residents.
21.3 Arbitration.
Any controversy or claim arising out of or relating to this TOS or the provision of the Services shall be exclusively settled by binding arbitration in accordance with the Arbitration Act (Ontario). Any such controversy or claim shall be arbitrated on an individual basis, and shall not be consolidated in any arbitration with any claim or controversy of any other party. The arbitration shall be conducted in Toronto, Ontario, Canada, and judgment on the arbitration award may be entered in any court having jurisdiction thereof. Subject to the foregoing arbitration provision, you and TICKETS.FSU.EDU agree to submit to the personal jurisdiction of the courts located within the city Toronto, Ontario. Either you or TICKETS.FSU.EDU may seek any interim or preliminary relief from a court of competent jurisdiction in Toronto, Ontario, necessary to protect the rights or property of you or TICKETS.FSU.EDU (or its agents, suppliers, and subcontractors) pending the completion of arbitration. IF YOU DO NOT WISH TO BE BOUND BY THIS ARBITRATION PROVISION, YOU MUST NOTIFY TICKETS.FSU.EDU IN WRITING WITHIN THIRTY (30) DAYS OF THE DATE THAT YOU SET UP AN ACCOUNT, TO THE FOLLOWING ADDRESS: •, ATTENTION: LEGAL DEPARTMENT. YOUR WRITTEN NOTIFICATION MUST INCLUDE YOUR NAME, MAILING ADDRESS AND EMAIL ADDRESS, AS WELL AS A CLEAR STATEMENT THAT YOU DO NOT WISH TO RESOLVE DISPUTES WITH TICKETS.FSU.EDU THROUGH ARBITRATION. YOUR DECISION TO OPT OUT OF THIS ARBITRATION PROVISION WILL HAVE NO ADVERSE EFFECT ON YOUR RELATIONSHIP WITH TICKETS.FSU.EDU, OR YOUR USE OF THE SERVICES.
21.4 Waiver; Invalid Provisions.
The failure or delay of TICKETS.FSU.EDU to exercise or enforce any right or provision of this TOS shall not constitute a waiver of such right or provision. No oral waiver, amendment or modification shall be effective under any circumstance whatsoever. If any provision of this TOS is found by an arbitrator or court of competent jurisdiction to be invalid, the parties nevertheless agree that the arbitrator or court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of this TOS shall remain in full force and effect.
21.5 Assignment.
You may not assign your account or this Agreement, and such any assignment by you will be null and void; provided, however, that you may assign your account to the Services to a successor in interest in connection with the sale of your business as a going concern or in connection with the sale of all, or substantially all, of your assets. TICKETS.FSU.EDU has the right to assign this TOS at any time with or without notice to you.
21.6 Time to File Claim.
You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Services or this TOS must be filed within one (1) year after such claim or cause of action arose or be forever barred.
21.7 Titles.
The section titles in this TOS are for convenience only and have no legal or contractual effect.
21.8 Violations.
Please report any violations of this TOS by email to TICKETS@FSU.EDU.
